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In Home User Testing (iHUT) FAQs

We understand you have questions about the ins and outs of being a PCS Product Tester. Hopefully we've addressed your concerns below. If not, don't hesitate to reach out to us.

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Menstrual Cup and Pads

01

What sort of products do you test?

We test a wide range of products including period care (tampons, pads, liners, etc.), postpartum care, bladder care, and baby care. We also test postpartum products such as nursing pads and underwear, bladder care products, diapers, and wipes for both baby and personal care. When you join our testing panel, the profiling survey you complete helps us match you with the products that are right for you.

02

What brand are the products I'll be testing?

We typically can’t reveal that. Keeping the brand anonymous helps us get unbiased, honest feedback.

03

Are the products I'll be testing safe?

Yes. We believe in the brands we work with and the products we help them create. All products go through safety and quality checks before being included in a study. Some may be new designs, but all are tested under safe, controlled conditions. All of our tampon studies are conducted under FDA oversight to ensure participant safety and compliance with regulatory standards.

04

Will the products I'm testing be sold in stores?

Sometimes the products we test are already on shelves. Other times we’re helping brands make changes to existing products or develop something totally new

05

How long will the test last?

It depends on the specific test. Most of our period product studies are short and typically take place over a few days during your period. You'll receive detailed timing and instructions with your test kit.

06

Does my feedback really matter?

Absolutely. Real-world input from people like you is what makes these products better. We (and the brands!) genuinely value your voice.

07

What if I don't like the product I'm testing?

That’s totally okay. Honest feedback, whether good or bad, is exactly what we’re looking for.

08

Do I have to fill out the Preliminary Screener for the study?

Yes, if we send you a screener, you'll need to fill it out. It helps us confirm that you're a good fit for the study and saves you time if you're not eligible.

09

How do I submit my study surveys?

Return them to the test administrator who provided your kit, submit your survey online, or scan and email them to us. Instructions are included in your test kit.

10

When and how will I get paid? 

You’ll typically have the option for compensation in cash, Venmo or Zelle payments. We send payment within approximately 2 weeks of completing and submitting your study surveys, unless the study specifies a different timeline.

11

My friends want to test products too. Can they sign up?

Absolutely, we love referrals. Your friends can join our testing panel here

12

How do I find out about future tests?

You can find out about future studies by joining our official testing panel here. Once you've signed up, you'll be the first to hear about new study opportunities.

13

Why do I have to answer all of these questions to join?

Research. The more we know about you, the better we can match you with the right tests and make sure our findings are accurate and meaningful.

14

Why do you need my address?

Your address is required for us to ship your test kit.

15

Why do you need my name, phone number, and email?

We collect your contact information so we can follow up if needed. For example, we may reach out if a survey is incomplete or a payment detail is missing. We also use your contact info to send reminders about surveys and completing tests. We’ll also use it to notify you about future study opportunities.

16

Will my personal information be secure?

No, your personal information will not be shared and is only used for test-related communication and payment.

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Richmond, VA 23225

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